Portfolio Category: CEO
The CEO
CEO
Adanna Nwobu is a BA Honours holder in Linguistics. She further obtained an MSc in International Relations & Law from the University of Port Harcourt. To home in on her passion for the Hospitality and Tourism industries, she attained a Master of Science Degree in International Hospitality – Hospitality Consultation-Quality and Training from the Emirates Academy of Hospitality Management Dubai, UAE.She is a member of the Hotel and Personnel Service Employer’s Association of Nigeria (HOPESEA), certified graduate member of ProProfs Hospitality Learning Management – United Kingdom (Etiquette for the Hospitality Professional), and trained by the West African Health Organization on Cardiology Remedy and Health Management in the Hospitality Industry and a member of the International Luxury Hotel Association (ILHA) and National Association of Nigerian Travel Agencies (NANTA).
She is an Associate member of W Hospitality Group and Hotel Partners – Africa, Chartered member of the Nigerian Institute of Management (NIM), Chartered Institute of Personnel Management (ACIPM).
As a highly experienced expatriate administrator with 20years of experience within the Hospitality, Tourism and Oil and Gas sectors, her background includes leading employee management and administrative processes to drive service success within highly regarded establishments. From training & developing staff and overseeing profit and loss responsibilities to supporting C-level executives with ad-hoc administrative requests and projects, she excels at people management, organizing and coordinating management meetings, scheduling agenda preparation, planning events and venue arrangements.
With a clear sense of the bottom line merged with a dedication to corporate vision, she has played a pivotal role in operations as a Consultant, General Manager and she has directed expatriate Administration and Lifestyle.
Highlights of her achievements;
▪Leadership recognition awards from hospitality and culinary bodies.
▪Luxury best service award.
▪Established Hospitality Standard Operating Procedures (SOPs) to harness smooth operations.
▪Successfully directed Expatriate Lifestyle Management and Administration.
▪Demonstrating solid time management skills, while spearheading Hospitality and Tourism operations in tandem with HSE policies. She has successfully implemented Hospitality initiatives to build proactive employees.
▪Perform as the Concierge interphase with People operations to enhance customer and employee relationship.
▪Hiring, coaching, training, evaluating, and managing turns of Hospitality and Tourism personnel.
▪Excellent use of the GDS platform and Property Management Systems (PMS)
▪AMADEUS Airline Ticketing & Reservation certified